SERVICES

Our mission is to provide an integrated set of customized services designed to optimize the performance of individuals and teams throughout your organization. To this end, we provide the following services: Performance Consulting, Triangle Performance Training, Team Building, Executive Coaching, and Learning Events.

PERFORMANCE CONSULTING

Our objective is to help management close the gap between its performance expectations and actual results. With this in mind, we follow a five step consulting process: 1) understand management’s business goals, 2) gather information about the current performance process, 3) use this information to form an improvement strategy in collaboration with management, 4) implement the strategy, and 5) evaluate the results.

 
TRIANGLE PERFORMANCE TRAINING

 

All workshops are highly participative, application-based sessions that can be delivered as a series of half, whole or multi-day workshops. Although the Triangle Performance Model provides the foundational element for all programs, sessions are customized to address client particular needs. 

Triangle Performance Training (TPT) programs that include: 

TPT for LEADERS

Objective: Introduce managers to a systematic approach for leading individuals and teams. A dynamic, practical workshop that applies the Triangle concepts to multiple types of performance situations, such as 1) delegating assignments, 2) improving underperformance, 3) leading change initiatives, 4) starting up new project teams or 5) transitioning to new management roles.  

TPT for FRONTLINE STAFF

Objective: Prepare frontline employees with the knowledge and skills to be effective partners with their manager. Provide a set of guidelines and behaviors for taking ownership of assignments and being accountable for the results.

TPT for INTERNAL CONSULTANTS AND HR PARTNERS

Objective: Provide participants with the knowledge, skills and experience to transfer the Triangle Performance methodology to internal business partners. Use personalized case studies to prepare for applying the model when consulting to line managers.

TPT for JUMP-STARTING NEW PROJECT TEAMS

Objective: Prepare team leaders to move projects forward quickly by creating a collaborative team culture within the first few meetings. Demonstrate how to facilitate discussions that clarify team goals, roles, expectations and potential obstacles.

TPT for LEADING CHANGE INITIATIVES

Objective: Show leaders a methodology for quickly creating a sense of ownership for change initiatives. Relieve the fear and anxiety that can hinder the progress of a change process.

TEAM BUILDING

Our team-building services are designed to assist teams that are faltering or not achieving their potential. These situations occur because of a few critical factors.

  • Roles and performance expectations are unclear

  • Leaders and/or team members are unprepared for their roles

  • Feedback between leader and team members and among team members is inadequate

  • Processes for executing tasks are inefficient or riddled with obstacles

Our approach to team building is similar to the Performance Improvement consulting process:

1) understand the team's goals, 2) gather information about how the team is presently functioning, 3) collaborate in creating an improvement strategy, 4) implement the strategy, and 5) assess results. ​

 

 

EXECUTIVE COACHING

Through our facilitative coaching process, we quickly develop open, trusting relationships with clients. By working with leaders presenting vastly different needs over the years, we've learned to view coaching engagements as falling into two, sometimes overlapping categories: strategic and developmental. 

 

Strategic Coaching supports leaders going through a transition period and taking on new challenges, such as:

  • Managing a larger or more diversified department

  • Turning around an unproductive group

  • Leading a team through a complex project

 

Developmental Coaching supports managers needing to improve performance in areas such as:

  • Building leadership skills and conveying confidence 

  • Establishing effective relationships with team and stakeholders

  • Demonstrating readiness for new opportunities and advancement

Regardless of the category, our objective is to help clients to improve self-awareness, step out of their comfort zone, and recognize their potential.

LEARNING EVENTS

These are highly participative, collaborative learning events that can range from traditional facilitation of decision-making and problem-solving meetings to more exploratory sessions for exchanging ideas and information. They can be large group presentations designed as thought pieces to challenge group thinking and generate new insights. Whether designed for small or larger groups, the focus is always on improving how people function in the workplace.

Events can highlight topics, such as:

  • A Conversation About Performance

  • How to Create a High-Performance Workplace Culture

  • The Operational and Human Side of the Enterprise

  • How to Focus on Engagement as Well as Execution